Privacy Policy

Effective Date: March 22, 2025
Last Updated: March 22, 2025

Welcome to Pet Care And Cure (referred to as the “Service Provider”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the Pet Care And Cure mobile application (referred to as the “Application”).

By using the Application, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect two types of information when you use our Application:

1.1 User-Provided Information

When using the Application, you may provide:

• Personal Information: Name, Email Address, Phone Number, Address, Profile Image, Firebase UID (if applicable).
• Pet Information: Pet Name, Pet Type (Feline, Canine), Breed, Gender, Date of Birth, Weight, Color, Grooming and Treatment Details.

This information is retained and used as described in this Privacy Policy.

1.2 Automatically Collected Information

When using the Application, we may automatically collect:

• Device Information: IP Address, Device Type, Operating System, and Usage Data.
• App Usage Details: Pages visited, time spent on the app, crash reports, and diagnostic data.

The Application does not collect precise location data.

2. How We Use Your Information

We use the collected information to:

• Provide and improve the Application’s services.
• Manage user accounts and personalize experiences.
• Send important updates, service notifications, or marketing communications.
• Ensure security, prevent fraud, and comply with legal obligations.

3. Information Sharing and Third-Party Access

We do not sell, rent, or trade your personal data. However, we may share information in the following cases:

• With Service Providers: Trusted partners who assist in analytics, error tracking, and app functionality.
• Legal Compliance: If required by law, subpoena, or government request.
• Safety and Security: To protect our rights, investigate fraud, or ensure user safety.

Third-Party Services We Use

Our Application integrates third-party services that may collect and process your data under their own policies:

• Google Play Services
• Google Analytics for Firebase
• Firebase Crashlytics

These services help us analyze app performance, diagnose issues, and enhance user experience.

4. Opt-Out Rights

If you do not wish to share data, you can:

• Disable analytics and tracking in app settings (if available).
• Uninstall the Application to stop data collection entirely.

5. Data Retention & Deletion

We retain your information as long as you use the Application and for a reasonable time afterward. If you want your data deleted, please contact petcareandcure@gmail.com and we will respond promptly.

6. Children’s Privacy

This Application is not intended for children under 13. We do not knowingly collect data from minors. If we discover such information has been provided, we will delete it immediately. If you believe your child has provided data, contact us at petcareandcure@gmail.com.

7. Data Security

We take appropriate security measures to safeguard your information, including:

• Encryption to protect sensitive data.
• Access restrictions to ensure only authorized personnel handle data.
• Regular monitoring to detect and prevent potential security threats.

While we strive to protect your data, no online service is 100% secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage users to review it periodically. Continued use of the Application after updates means acceptance of the revised policy.

9. Contact Us

For questions regarding this Privacy Policy, contact us at:
📧 Email: petcareandcure@gmail.com